Valet / Parking Operations
Simplified in the Cloud.

Streamline your valet operations with the first and only “All-in-One” valet software solution — from scheduling to payments and reviews, Vaya does it all so you can grow your business like never before.

Say Goodbye to Outdated Processes

Discover how Vaya transforms every step of your valet operation — replacing fragmented systems with a seamless, cloud-based workflow.

Everything You Need to Run
Smarter Valet Services

SMS
Ticketing

Guests simply text your stand’s number to open a digital ticket, receive live status updates, and request their vehicle on demand—no app downloads, QR codes, or paper stubs required. Operators get a clear, timestamped log of every interaction.

Scheduling for Employees and Locations

Drag-and-drop rosters auto-balance coverage by location, shift, and forecasted volume. Built-in availability rules, overtime warnings, and SMS shift reminders keep your team in the right place at the right time—without spreadsheet gymnastics.

Performance
Tracking

Monitor key valet KPIs in real time—average retrieval time, peak-hour throughput, guest ratings, and tip totals. Color-coded alerts flag bottlenecks instantly so managers can jump in before lines grow and satisfaction slips.

Integrated
Payments

Capture cards, Apple Pay, Google Pay, and digital tips in one tap. Funds settle nightly to your bank, and granular payout reports make payroll, revenue sharing, and accounting reconciliation painless.

Validations

Issue digital or printed validation codes to hotels, restaurants, or event hosts. Each code automatically discounts or comp-outs the ticket while tying the visit back to the partner for accurate billing and marketing insights.

Real-Time Reviews & Guest Feedback

An SMS survey fires the moment a vehicle is closed out, prompting guests to rate their experience and leave comments. Positive reviews can auto-publish to Google; low scores alert managers for instant recovery.

Reports

Export-ready dashboards slice data by location, shift, attendant, and date range. Spot trends, compare site performance, and download CSV or PDF summaries for stakeholders in seconds—no SQL knowledge needed.

Company Health Dashboard

See the big picture at a glance: live stand occupancy, daily revenue, labor cost ratios, tip distribution, and SLA compliance across every site. Custom thresholds turn complex metrics into simple green-yellow-red insights for leadership.

Ready to Elevate Your Operations?

Book a demo now or get started instantly to experience the future of valet management.
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